The TFI Difference

The Fulfillment Institute brings together an exceptional team of highly credentialed, experienced, and innovative coaches. Our faculty:

• Hold advanced certifications from the International Coach Federation and other premier coaching bodies.

• Bring decades of organizational coaching experience across diverse industries and leadership levels.

• Continuously pioneer innovative coaching approaches based on emerging research and best practices.

Richard E. Boyatzis is Distinguished University Professor of Case Western Reserve University, and a Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science. He has a BS in Aeronautics and Astronautics from MIT and Ph.D. in Social Psychology from Harvard. His more than 200 scholarly and 50 practitioner articles examine sustained, desired change on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education. He is ranked in the top 2% of all scientists worldwide by PLOS Biology based on his citations; and the top .05% of all worldwide scientists by Scholar GPS, January 25, 2025. His Coursera MOOCs have over 1 ½ million visitors and enrolled from 215 countries. His 10 books include: the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee; Helping People Change with Melvin Smith and Ellen Van Oosten; and the new The Science of Change: Discovering Sustained, Desired Change from Individuals to Organizations and Communities. 

Dr. Anna Tavis is Clinical Professor and Chair of the Human Capital Management Departmentat NYU’s School of Professional Studies. She has been named to Thinkers50 Radar in 2020 and to top 100 Global Influencers in People Analytics in 2023, 2024. Dr. Tavis is the co-author of Humans at Work. The art and practice of creating the hybrid workplace. (Kogan Page, 2022) and The Digital Coaching Revolution (Kogan Page, 2024).

Prior to joining the NYU faculty, Dr. Tavis navigated a diverse global career in business, consulting and academia. In business, Dr. Tavis was the Head of Motorola’s EMEA OD function based in London, Nokia’s Global Head of Talent Management based in Helsinki, United Technologies Corporation’s Chief Learning Officer, and she was the Global Head of Talent and Organizational Development with AIG Investments. In academia, Dr. Tavis was on the faculty at Columbia University, Williams College, and Fairfield University.

Two of Dr. Tavis’ Harvard Business Review articles in collaboration with Dr. Peter Cappelli : “HR Goes Agile” (2018) and “The Performance Management Revolution” (2016) were published in HBR’s “Must Reads” (2016 & 2018), and “Definitive Management Ideas of the Year” (2016 and 2018) and in “Agile: The Insights You Need from Harvard Business Review” (2020).

Dr. Tavis is a frequent presenter at international conferences on the topics of Future of Work; People Analytics and Technology; Employee Experience; and Intelligent Automation in the Workplace. She is a Senior Fellow with the Conference Board and is the Academic in Residence with Executive Networks. She is the former Executive Editor of People+Strategy Journal, a publication of SHRM’s Executive Network and she is currently an Associate Editor of Workforce Solutions Review, a publication of the International Association for Human Resource Information Management and The Journal of Total Rewards, a publication of WorldatWork.